Patient Representation Services

Patient Representation Services

Designed to assist patients to make informed decisions about their medical care and advocating for their rights and preferences within the healthcare provider system during treatment. These services are provided to help patients access the care and support they need.

Here are some key aspects of patient representation services:

  1. Navigating the Healthcare Provider System: Helping patients understand the healthcare provider system, including treatment options, and the process of seeking medical care. Scheduling appointments and understanding medical bills.
  2. Educating Patients: Educating them about their medical conditions, treatment options, and potential risks and benefits. Empowering them to make informed decisions about their care.
  3. Support and Emotional Assistance: Dealing with a medical condition can be emotionally challenging. We offer emotional support and can connect patients with counseling or support groups.
  4. Crisis Management: In emergency situations or critical healthcare events, we provide immediate support, helping patients and their families make rapid decisions about treatment and care options.
  5. Advocating for Patient Rights: Ensure that patients are treated with respect and dignity and help resolve disputes or conflicts between patients and healthcare provider administration and nursing team.
  6. Mediation and Conflict Resolution: Facilitate communication, negotiation, and resolution. We will aim to find fair and amicable solutions to conflicts between the patient and the healthcare provider.
  7. Assisting with Communication🔥: Facilitate communication between patients and healthcare provider team, ensuring that patients understand their diagnoses, treatment plans, and medications. We also help patients articulate their preferences and concerns to healthcare providers. Bridging language barriers as much as possible.
  8. Confidentiality and Privacy: Patient representation services prioritize the confidentiality and privacy of patients’ medical information. Ensure that personal health information is handled appropriately and only disclosed with patient consent when required.
  9. Cultural Sensitivity🔥: Patient representation services often take into account the cultural and social backgrounds of patients. We are able bridge cultural gaps, ensuring that healthcare decisions align with a patient’s cultural and religious beliefs.
  10. Assisting with Administrative Tasks🔥: Involve in helping patients with administrative tasks related to their healthcare, such as completing forms, organizing medical records, taking administrative decision on patient’s behalf… etc.
  11. Research and Second Opinions: Help patients research their medical conditions and treatment options and assist in obtaining second opinions if required from other healthcare professionals.
  12. Quality Improvement🔥: Work with healthcare provider to improve the quality of care and patient safety. As well as provide valuable feedback from a patient’s perspective and help identify areas for improvement.
  13. Patient Experience Improvement 🔥: Enhance the overall patient experience by addressing issues like communication, waiting times, and patient comfort…etc.
  14. Customized Support🔥: Patient representation services are tailored to the unique needs of each patient. We work closely with individuals to develop a personalized care plan that aligns with their values and preferences.
  15. Monitoring and Follow-Up🔥: Track a patient’s progress and ensure that they are receiving the care and services they need. This ongoing support helps patients stay engaged in their healthcare journey.
  16. Istanbul Public Transportation Card🔥🔥: We will provide you upon your arrival with FREE of Charge Istanbul Public Transportation Card that you can use in buses, metro, tram, ferry and funicular prefilled with 1,000 Turkish Liras for your use during your stay.
  17. Tour Guide 🔥🔥: We will provide you up to 8 hours FREE of Charge touring guidance during your stay.
  18. Bosphorus Cruise🔥🔥: Start or end your trip to Istanbul with the Company gift to you. A daytime or sunset Bosphorus sightseeing cruise. Escape the city traffic and set sail on this 2-hour boat ride that shows you the best sights along the Bosphorus Strait for 2 persons.

Patient representation services can be especially valuable for individuals facing serious or chronic illnesses, those with complex healthcare needs, and those who may have difficulty advocating for themselves due to language barriers, cognitive impairments, or other challenges. These services aim to empower patients to take an active role in their healthcare and ensure that their preferences and needs are respected within the healthcare provider administration and medical system.